customer dispute - help

[lcfc sheff]

7 minutes ago, Trav Le Bleu said:

I'm not an expert (I'm a postman ) but I do know, cos this happened to me, that when an individual makes a claim on their insurance (in my instance it was my RM van and they were doing the old whiplash thing (which apparently can be horrendous at 5 mph)) and the insurance company tells them to do one, then the insurance company threaten to prosecute you directly (in this, obviously it wasn't even my van) in the hope that you'll pay up from simple fear and intimidation. My union told me to ignore the letter I'd received and I never heard anything more.

 

Could be something similar here. She's had no luck with the person she might get recompense from, so she's chancing that she can intimidate you instead.

 

at the moment I wish I was a postman!

 

we are going to small claims court. we've got to gather information, dates, events etc a lot she has got wrong btw. essentially have to prove he isn't an employee of us. (which he never was, just someone we recommended but they could've always got another fitter) and that the contract is between them two in terms of the fitting of the product and sub floor prep.

[Tommy G]

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